Data & Privacy
gabjee Privacy Policy
Your privacy matters to us. This policy explains exactly what personal data gabjee collects, why we collect it, how we use it, and the rights you hold over your own information.
1. Introduction
This Privacy Policy ("Policy") explains how gabjee ("gabjee", "we", "us", "our") collects, uses, stores, discloses, and protects personal information relating to individuals ("you", "your", "Player", "User") who access or use the gabjee website at https://gabjee.ws and all associated products, features, and services (collectively, "the Platform").
gabjee is committed to handling your personal data responsibly and in accordance with widely recognised principles of data protection, including purpose limitation, data minimisation, storage limitation, integrity, and confidentiality. We do not sell your personal data to third parties. We do not use your data for purposes beyond those described in this Policy without first obtaining your explicit consent.
By registering an account or otherwise using the gabjee Platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and use of your personal information as described herein. If you do not agree with this Policy, you must not use the Platform.
Privacy at a Glance
The six core commitments that underpin gabjee's approach to your personal data.
We Never Sell Your Data
gabjee does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data stays within our controlled ecosystem.
SSL Encryption on Every Connection
All data transmitted between your device and the gabjee Platform is protected by industry-standard SSL/TLS encryption, ensuring your personal and financial information cannot be intercepted in transit.
You Can Request Deletion
Subject to our legal retention obligations, you have the right to request that gabjee delete your personal data at any time by contacting [email protected]. We will action verified deletion requests within 30 days.
Minimal Collection, Clear Purpose
We collect only the data we genuinely need to operate the Platform safely, process your payments, verify your identity, and comply with applicable legal obligations. Nothing more.
Controlled Third-Party Access
Where gabjee shares data with third-party service providers — such as payment processors or game providers — those parties are contractually bound to process your data only for the specific purpose for which it was shared.
Your Right to Correct Your Data
If any personal information held by gabjee is inaccurate or out of date, you can update it directly from your account settings or request a correction by contacting our support team.
2. Information We Collect
gabjee collects personal information through several channels: directly from you when you register an account or contact support, automatically when you use the Platform, and from third parties such as payment processors and identity verification providers.
Registration and Account Data
When you create a gabjee account, we collect your full name, date of birth, email address, mobile phone number, and a username of your choice. We use this data to create and manage your account, verify your age and identity, and communicate with you regarding your account.
Identity Verification Documents
To comply with our Know Your Customer (KYC) obligations and to prevent fraud and money laundering, we may request copies of government-issued identity documents such as your National ID card, passport, or driver's licence. We may also request a selfie photograph for biometric matching purposes. These documents are stored securely and are never shared beyond our verification workflow.
Payment and Transaction Data
We collect records of all deposits, withdrawals, and wagers made on your account, including amounts in BDT (৳), timestamps, payment method type (e.g., bKash, Nagad, Rocket, Upay, Visa, Mastercard), and partial payment identifiers. We do not store full card numbers or mobile banking PINs — these are handled exclusively by the relevant payment processor under their own security protocols.
Technical and Usage Data
When you access the gabjee Platform, our servers automatically record your IP address, device type, operating system, browser type and version, session timestamps, pages visited, games played, and betting patterns. This data is used for security monitoring, fraud detection, Platform improvement, and responsible gaming monitoring.
Communications Data
If you contact gabjee support by email or through any on-Platform messaging tool, we retain records of those communications, including the content of your messages, in order to resolve your query and to maintain a history of interactions for quality assurance purposes.
Cookies and Tracking Technologies
gabjee uses cookies and similar tracking technologies to keep you logged in between sessions, remember your preferences, analyse Platform usage, and detect unusual activity. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform.
3. How We Use Your Information
gabjee processes your personal data on the following lawful bases and for the following purposes:
gabjee does not use automated decision-making or profiling in a manner that produces significant legal or similarly significant effects on you, other than for fraud and money laundering prevention purposes.
4. Sharing Your Information
gabjee does not sell your personal data. We share your information only in the following limited circumstances, and only to the extent necessary for the stated purpose:
- Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and our banking partners receive the minimum data necessary to process your transactions securely.
- Game providers: Third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi may receive a pseudonymous player identifier to operate their games on the Platform. They do not receive your full name or contact details.
- Identity verification services: Specialist KYC providers process your identity documents on our behalf under strict data processing agreements.
- Legal and regulatory authorities: We will disclose your personal data to law enforcement, regulatory bodies, or courts where we are required to do so by applicable law, court order, or lawful governmental request.
- Business transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection standards.
All third-party service providers who process personal data on behalf of gabjee are required to enter into a data processing agreement with us, committing them to process that data only in accordance with our documented instructions and to implement appropriate security measures.
5. Data Retention
gabjee retains your personal data only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable legal and regulatory obligations. Our standard retention periods are as follows:
When the applicable retention period expires, gabjee securely deletes or anonymises your personal data so that it can no longer be associated with you.
6. Your Data Rights
As a gabjee account holder, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request" and your registered email address.
Right to Access
You have the right to request a copy of all personal data gabjee holds about you. We will provide this information within 30 days of a verified request, free of charge for the first request in any 12-month period.
Right to Rectification
You have the right to request that gabjee correct any inaccurate or incomplete personal data we hold about you. Corrections will be processed within 14 days of a verified request.
Right to Erasure
You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Erasure requests are processed within 30 days of verification.
Right to Restrict Processing
You may request that gabjee temporarily restrict the processing of your personal data in certain circumstances, for example while the accuracy of the data is being contested.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, machine-readable format, and to request that it be transferred directly to another controller where technically feasible.
Right to Object
You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you believe your individual rights and freedoms outweigh those interests.
7. Cookies and Tracking
gabjee uses the following categories of cookies on the Platform:
- Essential cookies: Required for the Platform to function. They keep you logged in, maintain your session state, and enable core security features. These cannot be disabled without breaking the Platform.
- Analytics cookies: Help us understand how players use the Platform so we can improve it. Usage data is aggregated and does not identify you personally.
- Preference cookies: Remember your settings (such as language preferences) so you do not have to re-enter them each visit.
- Security cookies: Used to detect and prevent fraudulent account access, bot activity, and other security threats.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling analytics or preference cookies may affect your experience on the Platform. gabjee does not use third-party advertising or retargeting cookies.
8. Data Security
gabjee implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include:
- SSL/TLS encryption for all data transmitted between your device and our servers.
- Encrypted storage of sensitive data fields, including passwords (hashed and salted) and identity document copies.
- Role-based access controls limiting internal access to personal data to employees who require it to perform their job functions.
- Regular security audits and vulnerability assessments of our Platform infrastructure.
- Intrusion detection and real-time security monitoring systems.
- Strict data processing agreements with all third-party vendors who handle personal data on our behalf.
Despite these measures, no online system can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, gabjee will notify affected users promptly and take all reasonable steps to mitigate the impact.
9. Changes to This Privacy Policy
gabjee reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered users by email or by posting a prominent notice on the Platform before the changes take effect. The updated Policy will carry a revised "Last updated" date at the top of this page.
Your continued use of the gabjee Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the revised Policy, you must stop using the Platform and may request account closure by contacting [email protected].
10. Contact and Data Enquiries
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to report a potential data protection concern, please contact the gabjee data team using the details below. All communications are handled in English.
[email protected]
Subject line for data rights requests: "Data Rights Request – [Your Registered Email]"
We aim to respond to all data-related enquiries within 5 business days and to resolve them fully within 30 days.
For complaints that cannot be resolved through direct contact with gabjee, you may have the right to escalate your concern to a relevant data protection authority in your jurisdiction.
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